We take pride in our ability to offer high-quality customer service to customers across the world. Our support team is able to assist with up to 15 different languages, giving us a truly personal and international approach.
Here are a few ways we offer customer service:
- Client support (live chat and email) available 24/7 in English, Chinese, Thai, Arabic, Vietnamese, Bengali, Hindi and Urdu.
- Our official website is available in 13 languages from across the globe, making it both client-friendly and informative. Use the language selector at the top menu to choose your desired language.
- The Help Centre has a wide variety of articles designed to assist you. Troubleshooting steps, verification requirements; you name it, it's there. If there is a topic you would like to see in the Help Center, don’t hesitate to use our ideas portal to suggest improvements.
Our support officers undergo rigorous training and continuous assessments to stay up-to-date with the vast and ever-improving products and services we offer.